I
Privacy

Privacy policy.

What we collect, how we use it, and how we keep it safe.

Last updated: June 2025

At SHI Phangan Villas we take privacy seriously. This policy describes how we collect, use, and safeguard your information when you visit the site or stay with us.

What we collect

Information you provide directly when you:

  • Make a reservation
  • Fill out a contact form
  • Stay at our villas

This may include:

  • Name and email address
  • Phone number
  • Payment details (processed by our bank — we never store card numbers)
  • Travel dates and preferences
  • Special requests
  • IP address and browser information

How we use it

  • Process and manage your reservation
  • Provide and improve our services
  • Respond to enquiries
  • Comply with legal obligations
  • Protect against fraud

Who we share it with

We share limited information with:

  • Service providers who help us operate the business (email, hosting, payments)
  • Legal authorities when required by law

We do not sell, rent, or trade personal information to third parties for marketing.

Cookies

We use a small number of cookies to make the site work and to understand basic traffic patterns. You can refuse them in your browser settings.

Security

We apply reasonable security measures. No method of transmission or storage is completely secure, but we take the matter seriously.

Third-party sites

The site links to third-party websites (Airbnb, Booking.com, Google Maps). We are not responsible for their content or privacy practices.

Children

The site is not intended for children under 16, and we do not knowingly collect personal information from them.

Your rights

Depending on where you live, you may have the right to:

  • Access your personal information
  • Correct anything inaccurate
  • Request deletion
  • Restrict or object to processing
  • Request data portability

Changes

We may update this policy occasionally. We'll note the updated date above.

Contact