Last Updated: June 2025
At SHI Phangan Villas, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or stay at our villas.
Information We Collect
We may collect personal information that you provide to us when you:
- Make a reservation
- Fill out a contact form
- Subscribe to our newsletter
- Complete a feedback form
- Stay at our villas
The personal information we collect may include:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
- Travel dates and preferences
- Special requests
- IP address and browser information
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Process and manage your reservation
- Provide and maintain our services
- Respond to your inquiries and requests
- Send you promotional materials and newsletters (if you've opted in)
- Improve our website and services
- Comply with legal obligations
- Protect against fraud and unauthorized transactions
Disclosure of Your Information
We may share your information with:
- Service providers who help us operate our business
- Payment processors to complete transactions
- Legal authorities when required by law
- Business partners with your consent
We do not sell, rent, or trade your personal information to third parties for marketing purposes without your explicit consent.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Data Security
We implement appropriate security measures to protect your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure.
Third-Party Websites
Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children's Privacy
Our services are not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- The right to access your personal information
- The right to correct inaccurate information
- The right to request deletion of your information
- The right to restrict or object to processing
- The right to data portability
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: info@shi.villas
- Phone: +66 92 693 0619